RESUMEN
Introduction: In early 2020, restrictions were established to control the transmission of COVID-19, such as the suspension of elective public health care. Dental teleservice has become an alternative to patient follow-up. In Brazil, the Federal Council of Dentistry published Resolution 226/2020, allowing the performance of dentistry at a distance. Objective(s): To assess dentists' satisfaction with the use of the oral telediagnosis service during the COVID-19 pandemic. Material(s) and Method(s): Cross-sectional and quantitative study. An online questionnaire was released to 636 dentists in the North of Minas Gerais, Brazil, between May and September 2022, with 298 respondents. The database was built using the Statistical Package for the Social Sciences, 24.0 software. This study was approved by the CEP (#5.267.570). Result(s): There was a predominance of dentists working in the public health network (86.2%;n=257). Most profession-als reported a drop in face-to-face calls during the pandemic (94.2%;n=281), and 86.2% (n=257) had losses from their activities. Teleservice resources were used during social isolation by 75.8% (n=226) of dentists, mainly for patient follow-up (63.7%;n=190). Consultation by phone was the main virtual method (63.7%;n=190). Regarding teleservice, 58.6% (n=119) of dentists realized the system was easy to use, and 50.2% (n=101) would like to continue using it after the pandemic. Conclusion(s): This is the first Brazilian study to assess dentists' satisfaction with teleservice. It is concluded that teleservice can contribute to early diagnosis and assistance by professional users.